Our straps are made entirely by hand and following an artistic pattern which gives the final product its touch of exclusivity.
The essence of river straps is the creation of personal straps for our customers. You give us your idea and we make it a reality.
The time we need to prepare an order for shipping may vary.
Custom orders may take from 3 to 5 business days before shipping.
Orders from our store may take 1 business day before shipping.
To United States: 8-12 business days
To Europe: 10-15 business days
Rest of the world: 15-20 business days
Delivery time will also depend on the shipping method you choose.
The customer is responsible for the shipping cost.
We accept returns and exchanges
Contact us within: 5 days of delivery
We don't accept cancellations
Contact us if you have any problems with your order.
We can't accept returns for custom or personalized orders because of the nature of these items, unless they arrive damaged or defective.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact us before ordering a custom order. This ensures that your custom order arrives as you requested. Each strap can be customized to a specific color, length width, monogramming, addition of logos, names and more. The sky is the limit. Custom orders will be billed according to the amount of work, that´s why sale pricing is not available. Our straps are completely hand made.
Copyright © 2017 River-Straps | Ambato - Ecuador